Privacy Policy
Last Updated: November 15, 2026
Overview
Suncentral Ltd. ("Suncentral," "we," "our") is committed to protecting the privacy of individuals who visit our website at sncntrl.com and who engage our consulting services. This Privacy Policy describes the categories of personal information we collect, how we use and protect that information, and your rights regarding your data.
Information We Collect Through Forms
- Name, email address, phone number, and company name submitted through our contact form
- Service interest and approximate portfolio size selections
- Message content describing your situation
- We do not collect financial account numbers, Social Insurance Numbers, or investment credentials through our website
Information Collected Through Cookies
- Essential cookies: session management, security tokens, cookie preference storage
- Analytics cookies: anonymized page views, visit duration, referral sources (Google Analytics with IP anonymization enabled)
- Functional cookies: form field persistence, preferred language
- We do not use advertising cookies or share cookie data with third-party advertisers
Information Collected Through Analytics
- Browser type and version, operating system, screen resolution
- Pages visited, time spent on each page, navigation path
- Referral source (search engine, direct, external link)
- Approximate geographic location (city level, derived from IP address, which is anonymized)
How We Use Your Information
- To respond to inquiries submitted through our contact form
- To provide requested consulting services and deliver engagement deliverables
- To improve website functionality and content based on aggregate usage patterns
- To comply with regulatory obligations under NI 31-103 and Alberta Securities Commission requirements
Data Sharing
- We do not sell, rent, or trade personal information to third parties
- We may share information with: our technology service providers (hosting, CRM, email) under data processing agreements; regulatory authorities when required by law
- All service providers are contractually bound to use personal information only for the purposes we specify
Data Retention
- Contact form submissions: retained for 24 months following last communication
- Client engagement records: retained for 7 years as required under NI 31-103 record-keeping obligations
- Analytics data: retained for 26 months in anonymized form
Your Rights
- Access: request a copy of personal information we hold about you
- Correction: request correction of inaccurate information
- Deletion: request deletion of personal information (subject to regulatory retention requirements)
To exercise these rights, contact us at contact@sncntrl.com or (825) 298-2910.
Contact
For questions regarding this Privacy Policy, contact:
Suncentral Ltd.
715 Prospect Avenue SW, Calgary, Alberta T2T 0W4
Email: contact@sncntrl.com
Phone: (825) 298-2910